1Sugarless Shop
Phone Orders or info call 1.800.898.7571
US only or
e-mail Please allow 1 to 3 business days for
order processing.
412 Eastern Blvd,
Baltimore, Maryland 21221-6714 USA
out of US call 01.410.682.6363 Please review shipping information before ordering.
Start by choosing from the directory ( on
left ) find
your item then push the ( Push To Order ) button.
Once you have choosing all your products,
push the order checkout button, fill out the on-line ordering information (name,
address, shipping, etc.) enter credit card information, then push the proceed with
check out button.
Now print out that page with all the billing
/ shipping and products information and fax it to 1.410.238.7867.
Please DO NOT push the Submit Secured Order
Button.
Correct Address Note:
Please be sure your shipping address you submit is
correct because shipping companies charge between $5.00 to $20.00 for
each address corrections and this cost will be passed on to you.
NOTE
HOT WEATHER CHOCOLATE SHIPMENTS
All Chocolates NEED to be shipped 2nd day air with cold pack boxes to ensure quality, at an additional
charge from May 1st through October 15th due to the hot weather.
Please use the 2nd day air shipping rate of $ 27.95 with cold pack. If not ordered we will not be
responsible for melted shipments of chocolate.
NOTE: If your package designation area is above 75°F prior to this time please include
the 2nd Day Air w/cold pack shipping charge when placing your order. We will not be responsible for melted shipments of chocolate with out cold pack
& 2nd day air.
NOTE:
Occasionally we are temporarily out of stock of an item and for your convenience will hold
your order until that product is received or ship your order with out that item and mark
it ( O/S ) out of stock. Sorry we do not backorder items.
Gift Deliveries:
If you would like a gift delivered around a certain date, just note that
in the comments section of the order form and we will do the best we can to have
it arrive on/or around that date.
DELIVERY INFORMATION
Items are shipped UPS to ensure proper
handling and prompt delivery of your order, we must depend on you to provide us with the
correct street address, including apartment number when ordering.
Sorry we do not ship to PO Boxes at this time. Most orders are shipped out
within 48 hours after order is received, but occasionally we are temporarily out of stock
of an item and for your convenience will hold your order until that product is received or
ship your order with out that item and mark it ( O/S ) out of stock.
Sorry we do not backorder items. When ordering chocolates with a cold pack, please make
sure someone is at the ship to address to receive the shipment so it will not sit in the
hot sun all day.
RETURNS POLICY
If the product you order is defective or you
receive a product you did not order, we will gladly replace or credit you the product upon
request. If you need to return a product, please call for a return authorization number.
Returns will ONLY be accepted under the following conditions:
a return authorization number
the item must be returned within 15 days of shipment
date
the item must be unopened
the item must not be expired.
INFORMATION on THIS SITE
Nutritional and ingredients information on this site is information
received from the product manufacturer. We try very hard to provide correct information
but cannot be responsible for typographical errors.
Sugarless Shop
