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1 1-Stop Sugarless ShopSugarless Shop
         PHONE ORDERS or info call 1.800.898.7571 US only or e-mail                                    MAIL ORDERS to PO Box 431, Glen Arm MD 21057-0431
Please allow 1 to 3 business days for order processing.
                                      out of US call 01.410.682.6363                                                 
Walk in Location closed 5/28/10 - Local shipping for MD counties BA, AA, Frederick, Carroll, Harford and Balto City is $6.25 up to 7 lbs.
Please review shipping information before ordering.


 

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_________________

Ordering by Mail

  1. Start by choosing from the directory ( on left ) find
    your item then push the ( Push To Order ) button.
     

  2. Once you have chosen all your products, push the order checkout button,  fill out the on-line ordering information( name, address, shipping, etc.) for credit card choose any one, for card number and expiration date put 000, then push the proceed with check out button.
     

  3. Now print out the page with all the billing / shipping and products information on it and mail it in with your check, money order or credit card information.
    Please DO NOT push the Submit Secured Order Button.
     

  4. Mail your order to:   Sugarless Shop
                                          PO Box 431
                                          Glen Arm, MD 21057-0431

Correct Address Note:
Please be sure your shipping address you submit is correct because shipping companies charge between $6.00 to $20.00 for each address corrections and this cost will be passed on to you.

NOTE HOT WEATHER  CHOCOLATE SHIPMENTS
All Chocolates NEED to be shipped 2nd day air with cold pack boxes to ensure quality, at an additional charge from May 1st through October 15th due to the hot weather. See Note. Please use the 2nd day air shipping rate of $30.95 with cold pack. If not ordered we will not be responsible for melted shipments of chocolate.

NOTE: 
If your package designation area is above 75°F prior to this time please include the 2nd Day Air w/cold pack shipping charge when placing your order.
We will not be responsible for melted shipments of chocolate with out cold pack & 2
nd day air.

DELIVERY INFO

Items are shipped UPS & USPS to ensure proper handling and prompt delivery of your order, we must depend on you to provide us with the correct street address, including apartment number when ordering. Sorry we do not ship to PO Boxes at this time. Most orders ship out
in 1-3 business
after order is received, but occasionally we are temporarily out of stock of an item and for your convenience will hold your order until that product is received or ship your order with out that item and mark it ( O/S ) out of stock.
Sorry we do not backorder items.
When ordering chocolates with a cold pack, please make sure someone is at the ship to address to receive the shipment so it will not sit in the hot sun all day.

RETURNS

If the product you order is defective or you receive a product you did not order, we will quickly and happily replace the product upon request. If you need to return a product, please call for a return authorization number. Returns will be accepted under the following conditions:

  1. the item must be returned within 15 days of shipment date
  2. the item must be unopened
  3. the item must not be expired.

INFORMATION on THIS SITE

Nutritional and ingredients information on this site is information received from the product manufacturer. We try very hard to provide correct information but cannot be responsible for typographical errors.

June 03, 2010 15:58