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Ordering Information
Fax 1.410.238.7867 fax
always on
NOTE: HOT
WEATHER CHOCOLATE SHIPMENTS
All Chocolates NEED to be shipped 2nd day air with cold pack boxes to
ensure quality, at an additional charge from May through
October due to the hot weather.
Please use the 2nd day air shipping rate of $27.95 with cold pack. If not ordered we will
not be responsible for melted shipments of chocolates.
Check your weather here.
NOTE:
If your package designation area is above 75°F prior to this time please include the 2nd
Day Air w/cold pack shipping charge or notify our customer representative when placing
your order. We will not be responsible for melted shipments of chocolate with out cold pack & 2nd day
air.
Gift Certificates /
Gift Baskets
Gift Certificates are available beginning at $10.00. Gift
Baskets are available. Your personal message or greeting can be included with each gift
order. Simply fill out the Gift Information section of your order form or tell our
customer service representative when placing your order.
Phone Orders Just Call 1.800.898.7571 or
FAX 1.410.238.7867
Or mail to: Sugarless Shop
412 Eastern Blvd
Essex,
MD. 21221-6714
PAYMENT
Enclose your check (US Bank) or Money Order payable to:
SUGARLESS SHOP, INC. or use your AMERICAN EXPRESS, VISA, MASTERCARD or DISCOVER
CARD. There
will be a $25.00 fee for all returned checks. Sorry we do not accept COD orders. Prices
are subject to change without notice.
NOTE:
Occasionally we are temporarily out of stock of an item and for your convenience will hold
your order until that product is received or ship your order with out that item and mark
it ( O/S ) out of stock. Sorry we do not backorder items.
Gift Deliveries:
If you would like a gift delivered around a certain date, just note that
in the comments section of the order form and we will do the best we can to have
it arrive on/or around that date.
DELIVERY INFORMATION
Items are shipped UPS to ensure proper
handling and prompt delivery of your order, we must depend on you to provide us with the
correct street address, including apartment number when ordering.
Sorry we do not ship to PO Boxes at this time. Most orders are shipped out
within 48 hours after order is received, but occasionally we are temporarily out of stock
of an item and for your convenience will hold your order until that product is received or
ship your order with out that item and mark it ( O/S ) out of stock.
Sorry we do not backorder items.
When ordering chocolates with a cold pack, please make
sure someone is at the ship to address to receive the shipment so it will not sit in the
hot sun all day.
RETURNS POLICY
If the product you order is defective or you
receive a product you did not order, we will gladly replace or credit you the product upon
request. If you need to return a product, please call for a return authorization number.
Returns will ONLY be accepted under the following conditions:
- a return authorization number
- the item must be returned within 15 days of shipment
date
- the item must be unopened
- the item must not be expired.
INFORMATION on THIS SITE
Nutritional and ingredients information on this site is information
received from the product manufacturer. We try very hard to provide correct information
but cannot be responsible for typographical errors.
March 27, 2007 15:29
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Sugarless Shop
