1Sugarless Shop
Phone Orders or info call 1.800.898.7571
US only or
e-mail Please allow 1 to 3 business days for
order processing.
412 Eastern Blvd,
Baltimore, Maryland 21221-6714 USA
out of US call 01.410.682.6363 Please review shipping information before ordering.
US Shipping
Options Correct Address Note: Please be sure your shipping address you submit is
correct because shipping companies charge between $6.00 to $25.00
for each address corrections and this cost will be passed
on to you. Please allow 1 to 3 business days for
order processing.
Continental
United States ( 48 states )
Shipping Prices & Time-in-Transit
$7.95 Ground
Shipping - up to 7 working days Click here for UPS Ground Time-in-Transit Map NOTE: Ground shipments are priced up to 10lbs., over this weight
some additional shipping cost may be added to invoice when we process your order.
$24.95 2 Day Air Shipping - 3 working days
$19.95 3 Day Air Shipping - 4 working days NOTE:Air Shipments are priced up to 7lbs., over this weight
some additional shipping cost may be added to invoice when we process your order.
Next Day Air
Shipping - 2 working day ( exact shipping cost will be added to invoice when we process your order. )
Check your weather here.
$29.95 2 Day Air
Shipping w/cold pack
shipped only Mon thru Wed. Excluding Holidays NOTE:Air Shipments are priced up to 7lbs., over this weight some
additional shipping cost may be added to invoice when we process your order.
$ 12.95 Local
Ground Shipping w/cold pack ( around Maryland )
( includes these states ONLY
MD, DE, NJ, PA, VA, NC, SC, OH, WV, NY, CT, MA
& most parts of VT, NH, RI, TN, IN & KY ) NOTE: Ground shipments are priced up to 10 lbs., over this weight
some additional shipping cost may be added to invoice when we process your order.
Alaska, Hawaii,
Puerto Rico, Virgin Islands
& other US Territories
Use the ( add shipping to invoice ) option.
Most orders are shipped by
United States Postal Service ( Priority Mail ). Rates based on USPS our zip code is 21221
Estimate your weight of your order and add 2 pounds for box.
Most U.S. orders are shipped by United Parcel
Service (UPS)
and they work Monday thru Friday, so shipping days are
counted only in working days Monday thru Friday.
Note
Heavier Orders: Orders weighing more than the limits stated above may incur an
additional charge. If you suspect your order might be above this weight limit,
and you would like to know the exact charge before your order is shipped, please
indicate this in the Comments section of your order form. We will e-mail
you the exact shipping charge by the end of the next business day. If you
prefer, you can indicate a maximum shipping charge in the Comments
section of your order form.
NOTE:
Occasionally we are temporarily out of stock of an item and for your convenience will hold
your order until that product is received or ship your order with out that item and mark
it ( O/S ) out of stock. Sorry we do not backorder items.
Gift Deliveries: If you would like a gift delivered around a certain date, just note that
in the comments section of the order form and we will do the best we can to have
it arrive on/or around that date.
DELIVERY INFORMATION:
Items are shipped UPS to ensure proper
handling and prompt delivery of your order, we must depend on you to provide us with the
correct street address, including apartment number when ordering.
Sorry we do not ship to PO Boxes at this time. Most orders are shipped out
within 72 hours after order is received, but occasionally we are temporarily out of stock
of an item and for your convenience will hold your order until that product is received or
ship your order with out that item and mark it ( O/S ) out of stock.
Sorry we do not backorder items. When ordering chocolates with a cold pack, please make
sure someone is at the ship to address to receive the shipment so it will not sit in the
hot sun all day.
RETURNS POLICY:
If the product you order is defective or you receive a product you did not
order, we will gladly replace or credit you the product upon request. If you
need to return a product, please call for a return authorization number.
Shipping charges not refundable. Non-delivered shipment
returned may have a returned delivery charge. You are responsible for
the cost of shipping your return unless the error was made by us.
Returns will ONLY be accepted under the
following conditions:
a return authorization number
the item must be returned within 15 days of shipment
date
the item must be unopened
the item must not be expired.
Ground Time-in-Transit Map ( Working Days Monday thru Friday ) Excluding Holidays
Sugarless Shop
